Effective Date: 7 April 2025
Introduction
Welcome to ScaleWriter ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, how it is shared, and your rights regarding your personal information. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect information directly from users and automatically through the use of our website and integrated third-party services:
Personal Information Provided by You:
Name and contact information (e.g., email address)
Payment and billing details (processed securely through third-party payment processors like Stripe; we do not directly store your financial information)
Communications and support requests
Information Collected Automatically:
IP addresses, browser type, device information, and geographic location
Usage data, such as pages visited, time spent on site, and click behavior
Cookies and similar technologies (See our Cookie Policy below)
How We Use Your Information
We use your personal information for:
Providing and improving our services
Processing transactions securely via third-party payment processors (e.g., Stripe)
Communicating with you (customer support, updates, marketing with your consent)
Understanding and analyzing website usage (via analytics tools like Google Analytics)
Third-Party Integrations and Service Providers
We use the following third-party services that may collect personal information according to their privacy policies:
Google Analytics: We use Google Analytics to understand user behavior on our site. Google's Privacy Policy can be found here.
Stripe: We use Stripe to securely process payments. Stripe’s Privacy Policy can be found here.
Social Logins: We provide login options via social platforms. Your interaction with these platforms is governed by their privacy policies.
Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Third-party service providers (as described above)
Law enforcement or regulators if required by law
Other parties with your consent
Cookie Policy
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may impact your experience on our website.
Data Security
We implement reasonable measures to protect your information from unauthorized access, alteration, or disclosure. Payment data is encrypted and processed securely by third-party payment processors. Credentials you enter for any third-party integrations (e.g., WordPress) are stored in an encrypted format.
Your Rights
You have the right to:
Access your personal information
Request correction or deletion of your personal information
Object to processing of your information
Withdraw consent at any time
Please contact us at support@scalewriter.ai to exercise these rights.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
support@scalewriter.ai
https://scalewriter.ai - ScaleWriter LLC
30 N Gould St Ste R
Sheridan, WY 82801
+1-408-365-4328